Contact Us
Our dedicated customer support team is available to assist you with any inquiries regarding your gaming experience, account management, or technical issues. We are committed to providing prompt and professional assistance to all players in accordance with Australian Consumer Law and responsible gaming standards.
Support Channels and Response Times
We offer multiple communication channels to ensure you receive timely assistance. Our live chat feature provides instant support for urgent matters, while email correspondence allows for detailed documentation of complex inquiries. For immediate assistance, contact us at [email protected] or call our Australian helpline at 1800 425 378. Our support team operates during standard business hours AEST.
- Live chat available for immediate technical and account assistance
- Email support for detailed inquiries and documentation purposes
- Telephone support for urgent matters requiring direct communication
- Response time within 24 hours for all written communications
- Escalation procedures available for unresolved issues
